Find stories with the tag #

Aug 12, 2014 – Matt Harriden

Matt’s journey has just begun

Matt’s journey has just begun. Staff are trained, Enterprise is embedded in the business, the systems are in place. Next? Grow the business, nationwide. Systemised processes were high on … read more

Aug 12, 2014 – Paul Christie

Meet Paul Christie

  Meet Paul Christie, owner of Casalite Electrics. Paul is a prime example of an astute business owner always open to new ideas. Through simple processes and the introduction of new … read more

Aug 14, 2014 – Adam Bell

Adam Bell. Life away from the office

Meet Adam Bell. Adam bought his plumbing business from his father. He’s seen both the benefit of hard work and the drawback of the old way of doing things. Bell Plumbing has been in … read more

Nov 04, 2014 – Bozidar Jovanovic

BLUi primed for growth

It was two years ago when Boz sat down with his wife and mapped out their dreams. They soon realised that if their two girls were to attend a nice school, if they were to own a house, two cars … read more

Nov 09, 2014 – Adam Bell

Away from the office and into triathlons

Remember Adam Bell? The first milestone in Adam's journey was being able to leave the office for a fishing trip and know that everything was taken care of back in the office. If something had … read more

Dec 10, 2014 – Andrew & Prue Aranovitch

Manage the system not the people

This Journey is somewhat special for us here at simPRO. Andrew and Prue of Mr A Electrics joined us wayyy back in 2002. In fact, they were the fourth company to begin using Enterprise (back … read more

Feb 03, 2015 – Matt Harriden

Slow holidays, tribal villages and too many customers.

Writing Journey blog posts is beginning to feel more like for a travel brochure than writing about the Trade industry. Slow holidays Today we dropped in to see Matt Harriden. Matt recently … read more

Apr 16, 2015 – Damian & Jody

Using simPRO to grow two businesses

In the early days Stimson Plumbing are a family owned business based in Dalby, QLD. They've been around for years, becoming Stimson Plumbing as it's known today back in 2003. They service the … read more

May 06, 2015 – Alistair Green

Rock solid platform for growth

With an exit in mind, Gavin Walton, owner of Condamine Electric Company wanted to build the business into a genuine SME. Alistair Green joined the business to look at the business structure. It … read more

May 29, 2015 – Paul Christie

Paul enjoyed the Journey so much he joined the company

Original Journey-goer, Paul Christie dropped in this afternoon to take care of some business. He's been doing that bit lately since, well, he's part of the team now! Literally. Notice his new … read more

Jun 04, 2015 – Adam Bell

Adam is getting back on the tools, and you'd never guess why

Too much work is always a nice problem to have but having no-one to do the work isn't exactly what you want at a time when you could be making hay while the sun is shining. Last we spoke … read more

Starting from scratch to disrupt the tyre industry

From corporate to the trades The story of Road Runner Mobile Tyres is quite different to the Journey case studies we’ve done before. In fact it's the opposite to that of a tradie-turned-business … read more

Aug 19, 2015 – Bozidar Jovanovic

What to do when all your projects hit pause

Dropping in to see these Journey goers, you never know what news awaits. Matt Harriden for instance has changed his business name (more on that in an upcoming update), Adam Bell was last seen … read more

Nov 10, 2015 – Brad Halcrow

First impressions of Trade Services the Kiwi way

Last week Steve Hirst and I returned from a 2 week trip visiting clients happy to share their simPRO story with the world. We visited Auckland, Hawera, Palmerston North, Christchurch, Timaru and a … read more

May 08, 2016 – johndoeusa

Adam continues his path to fitness

Remember our friend Adam Bell? Before simPRO he was getting into the office at 5:30am to dish out job cards to his field staff. Next thing we know, once simPRO is up and running, he’s … read more

Jun 09, 2016 – Damian & Jody

Those turbulent 3 months

Pictured above: Jody Monaghan in her EH Holden This time last year the Surat Basin was alive with hustle and work with the big gas pipelines. Now the installations are complete, that work is no … read more

Jul 05, 2016 – Alistair Green

Electrical incident builds strong team safety culture

Condamine Electric has had to ride the workload roller coaster just as Stimson Plumbing did when the flurry of work brought on by the gas pipeline in the Surat Basin dried up. As a result, … read more

Jul 20, 2016 – johndoeusa

Time for coffee & sunrise photography

Meet Michelle. She and her husband have had multiple businesses over the years. Their two current businesses are housed under the one roof. One of which, ABC Embroidery, is running on simPRO. … read more

Sep 09, 2016 – Campbell Fisher

Your Employee Induction Checklist

As you may be aware, the Fair Work Act places heavy responsibilities on employers, especially when it comes to hiring and inducting new staff. If you don’t pay attention to the details, you … read more

Oct 05, 2016 – John Kenny

Bringing your professional resources together

Business Owners regularly encounter complex problems in running their businesses. These modern operational challenges rarely demand a one dimensional solution. Often these challenges require the … read more

Oct 06, 2016 – Phil Horton

What to consider when financing your equipment

When considering vehicle, plant or equipment purchases one thing is certain – as a Tradie and Business owner you have already approved the purchase in your own mind, you know why you want to … read more

Dec 18, 2016 – johndoeusa

How the travelling man runs his electrical business from overseas

Paul Christie, our original Journey-goer joined the simPRO sales team in the United States back in May – but that didn’t mean he had to leave his electrical business in Australia … read more

Dec 20, 2016 – Alistair Green

The sky’s the limit for this efficiency driver

The Journey is as much about the people as it is about their businesses. The business leaders we follow may be owners, general managers or even solo consultants. Alistair Green is a leader who … read more

Jan 11, 2017 – Hari Iyer

The simPRO customer journey

We’ve all heard about the simPRO journey, which is all about streamlining your business processes so you can get time for a life outside the business. To achieve the simPRO journey as a business … read more

Feb 03, 2017 – Andrew & Prue Aranovitch

Sparkies turned serial entrepreneurs

In our last interview with Andrew and Prue Aranovitch, we saw a couple of entrepreneurs aiming for the stars with multiple successful businesses under their belt and always on the lookout for the … read more

Feb 21, 2017 – Campbell Fisher

Avoid Unfair Dismissal: Probationary Periods

What is a probationary period? When a new employee starts work, as an employer, you are entitled to put that person on ‘probation’. Once that person has begun their probation period the risks … read more

May 01, 2017 – Bozidar Jovanovic

The pros and cons of using contractors over employees

In 2016, the owner of BLUi Security, Boz Jovanovic, learned a lifetime of lessons. His company had just had its biggest quarter after five years of being in business. It’s not uncommon to … read more

Mar 27, 2017 – Steve Keil

What it takes to support an international network of trade businesses

Steve Keil is the driving force behind the Laser network which supports more than 240 plumbing and electrical contracting businesses across Australia and New Zealand. After several years of … read more

May 18, 2017 – Hari Iyer

A comprehensive guide to Customer Relationship Management systems. Pt.1

There comes a time in every business journey when you can’t just sit around patiently waiting for business to knock on the door. Often you’ll need to be more proactive in order to bring more … read more

May 16, 2017 – Paul Harty

Dog Sledding in the Yukon

When Paul Harty and wife Jenni started out in electrical business in 1987, during the day Paul would be on the tools while Jenni worked at the supermarket. At night, they’d get together to do … read more

May 25, 2017 – Dave Hawkins

Every software update brings new business opportunities

After joining Hawkins on Fire as Office Manager back in 2009, Eunice was tasked with managing office operations to ensure compliance and customer satisfaction and enable the business to grow. Finding … read more

Jun 21, 2017 – Adam Bell

An open letter of phenomenal success

If you’ve been following The Journey for a while you’ve probably already heard of Adam Bell. He was the guy who went from working long, long hours to becoming a triathlete in between fishing … read more

Jun 19, 2017 – Michelle Lillicrap

The Birdsville track awaits while the business takes care of itself

It's always exciting to see what can be achieved once the hard work is done and a business owner can sit back and enjoy the rewards. Michelle and Cameron's businesses are in full swing. The … read more

Jun 28, 2017 – Inbal Steinberg

3 examples of how forward thinking business owners eliminated manual data entry

simPRO is a powerful tool that revolutionises how businesses track, schedule, bill and analyse their jobs. Sometimes, however, a bridge needs to built to communicate with third-party applications … read more

Jul 03, 2017 – Phill Craig

Staff autonomy enabling a speedy process (Pt 1 of 2)

Phill’s been in business for more than 20 years. It was around 10 years ago when he realised he’d like to take the business further. He had big plans but the business model just wasn’t … read more

Jul 05, 2017 – Brad Halcrow

How to use downtime to increase productivity

Widely regarded as our most treasured commodity, time is one of those things that can’t be controlled, yet despite it’s value, we don’t spend near enough energy learning to manage it well, … read more

Sep 06, 2017 – Phill Craig

Phill’s team are united with the business, and the community (Part 2 of 2)

This is the second post in a two-part series following Laser Plumbing Vermont. In this interview we hear how Phil Craig has established a strong team culture which has prepared the company for a … read more

Oct 09, 2017 – Fionna Reid

Security of Payment: Your Biggest Power Tool

Security of Payment legislation was designed to give subcontractors and trade contractors (‘subcontractors’) the power to enforce non-payment quickly and to deal with disputes quickly out of … read more

Nov 10, 2017 – Steve & Jake Campbell

From man-in-a-van to $20mil projects, and calmer than ever

Like many, Steve Campbell began his career as a trade business owner as a man-and-a-van. Getting work was never an issue, keeping his system fluent and organised was. As the years went by, … read more

Dec 12, 2017 – Dave Kelleher

How to tightly control costs while managing this many contractors

With 20 staff and no less than 250 contractors performing various construction jobs in the field, Edge Industries uses simPRO to effectively manage costs and keep their huge workforce on … read more

Jan 16, 2018 – Dave Hawkins

Regular training turns users into champions

Investing in staff training can reap enormous benefits for any business in more ways than one. Hawkins On Fire show how it’s done by continually up-skilling staff in the software they use every … read more

Jan 29, 2018 – Andrew Grigg

Big air-conditioning company goes paperless and loving it

Boyle & Grigg Air Conditioning has been in business for more than 18 years. That’s plenty of time to learn what it takes to run a successful air-conditioning business, and that’s exactly … read more

Feb 19, 2018 – Raynor Peirce

Strong team culture bolsters large electrical contracting business

ADJ believe in committing to staff for the long term to provide a stable working relationship. To bolster that stability Raynor ensures company growth remains steady rather than riding the peaks … read more

Apr 13, 2018 – Peter Devilee

What it took to win an air-conditioning job in the 60’s

Imagine a time when you had to take the train into the city to pick up the parts required for your next job. Nowadays that seems a little inefficient but of course back then, there was no … read more

Apr 18, 2018 – Damian & Jody

Luck is what happens when preparation meets opportunity

The title of this story is borrowed from an ancient Stoic philosopher named Seneca. It reminds me of many stories I hear from owners and operators in the trade industry. There’s often a … read more

May 10, 2018 – Matt & Kristen Daly

Time flies when you’re on the frontline

Owning a business can become all-consuming, just ask Matt Daly of Daly Plumbing. Matt had been working crazy hours since starting his own plumbing business in 1996. It wasn’t until 2016, that … read more