The Journey follows real world examples and publishes
advisory articles on how to succeed in the trade industry.

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How to use downtime to increase productivity

Jul 05, 2017

Widely regarded as our most treasured commodity, time is one of those things that can’t be controlled, yet despite it’s value, we don’t spend near enough energy learning to manage it well, nor do we understand the finer nuances of getting the most from our time in order to become a well rounded human. Instead we pride ourselves on remaining in the default state of busy. Busy may not be such a bad thing, if it wasn’t so potentially counter productive. It may well be that the …

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3 examples of how forward thinking business owners eliminated manual data entry

simPRO is a powerful tool that revolutionises how businesses track, schedule, bill and analyse their jobs. Sometimes, however, a bridge needs to built to communicate with third-party applications …

A comprehensive guide to Customer Relationship Management systems. Pt.1

There comes a time in every business journey when you can’t just sit around patiently waiting for business to knock on the door. Often you’ll need to be more proactive in order to bring more …

Avoid Unfair Dismissal: Probationary Periods

What is a probationary period? When a new employee starts work, as an employer, you are entitled to put that person on ‘probation’. Once that person has begun their probation period …

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Phill’s team are united with the business, and the community (Part 2 of 2)

This is the second post in a two-part series following Laser Plumbing Vermont. In this interview we hear how Phil Craig has established a strong team culture which has prepared the company for a prosperous …

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Staff autonomy enabling a speedy process (Pt 1 of 2)

Phill’s been in business for more than 20 years. It was around 10 years ago when he realised he’d like to take the business further. He had big plans but the business model just wasn’t …

An open letter of phenomenal success

[caption id="attachment_1762" align="alignnone" width="750"] The new office building[/caption] If you’ve been following The Journey for a while you’ve probably already heard of

The Birdsville track awaits while the business takes care of itself

It's always exciting to see what can be achieved once the hard work is done and a business owner can sit back and enjoy the rewards. Michelle and Cameron's businesses are in full swing. The …

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